Cisco Validated Design Program

Products and Solutions		Benefits		Architecture

Cross the Barriers

Integrate this modular architecture with your existing environment to ensure interoperability, communicate in new ways, and improve collaboration across boundaries.

Unified Communications

Integrate, communicate, and collaborate across boundaries with Cisco Unified Communications solutions. Unified Communications help your organization connect person to person through wired, wireless, and mobile devices. Provide access to applications both on the desktop and on the mobile phone to help your stakeholders collaborate globally, faster, and more effectively with other business users. Learn more about network design.

TelePresence

Cisco TelePresence Network Systems 2.0 Design Guide Cisco TelePresence helps you create unique "in-person" experiences between people in their work and personal lives. Combine innovative video, audio, and interactive hardware and software elements that connect people, places, and events over the network:

• TelePresence Directory: Schedule face-to-face meetings in minutes across town or across several continents.
• WebEx OneTouch: Extend TelePresence meetings to WebEx users.
• Video conferencing: Deliver interactive video over IP.

Learn more about design considerations and interoperability.

Customer Care

Promote true customer intimacy, satisfaction, and loyalty with IP contact center solutions. Proactively connect customers with the information, expertise, and support they need when and where they need it. Explore solutions for collaborative contact and the Unified Contact Center Express architecture.

Mobility and Wireless

Collaborate more effectively with flexible communication models Cisco provides solutions for:

• Mobile applications
• Voice over wireless
• Wireless

Collaboration for Business

Take advantage of industry-leading voice, video, and web offerings:

• Provide your workforce with conferencing experiences that are compelling, productive, and cost-effective.
• Use enterprise social software to accelerate decision making. Help your employees, customers, and partners to find, access, and share relevant business information with highly secure, collaborative software applications.
• Explore messaging solutions. Connect with contacts through email, instant messaging, and voicemail. Enhance flexibility with on-premise, Software-as-a-Service, and blended deployment models.